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Guarantees Guarantees

  • My services and guarantees :
    • You make your purchases from your home, quietly.
      Do you know a lot of stores open every days, all year long, 24/24 H and entirely at your disposal to be useful as soon as possible ? With the Judo-Store, you make your purchases from your home, without having to move, and when you want !
    • You are likely to find what you seek.
      With nearly a hundred available articles, the Judo-Store proposes 7 sections to you: judokas, clubs, medical, taiso,
      bookshop, gifts ideas and mats. Thus you have a very broad choice of judo products which are not very available on the French market, but that the Judo-Store proposes to you in the sizes, colours and prices you want.
      Throughout the year, promotional operations allow you to buy always less expensive on the Judo-Store.
    • A site created by judokas for judokas.
      Our team of judokas made everything to conceive a site in which each judo amateur will be able to recognize himself, to get information and to buy all the judo articles he needs. Simple, aesthetic and clear, the Judo-Store site is continuously optimized to facilitate your navigation. The products are classified by headings and sub-headings in each section, or are accessible directly thanks to the search engine.
      The detailed descriptive cards, the technical features and the various advises of our champions enable you to have the maximum of informations about the products that interest you. You also profit from all the help necessary to make the good choice.
    • Exclusive services for satisfying you always better.
      You want to know where is your order ? It is very simple ! You can follow, directly on the Judo-Store, the state of your order, from its confirmation to its forwarding, and the reception of your payment, etc... Thus, you are permanently informed of your order stage.
      You wish a service even more personalized ? The Judo-Store team invites you to create your own account (either an individual or a club), free. This service is dedicated to you to personalize our relations. To know the history of your purchases on the Judo-Store, to update your adresses, to follow your pending orders, to manage your address book... a multitude of small services to make the Judo-Store your best partner.
    • Safety of the transactions.
      It is you who choose the payment method which is appropriate to you : Bank card or cheque. For the payments by cards, we are connected to the system of protected payment the most known and used in the world, standard SSL. In conformity with our exclusive promises of maximum safety, we have made the choice to not propose to you the filing of your number of bank card, which would however enable you to order more quickly. Your payment will thus be done each time in a completely protected way.
      Moreover, when you pay by cardt, we output your account only at the moment your order expedition and not before.
    • Personal datas protection.
      We ask you only for essential information for the treatment of your order. The files of the Judo-Store are recorded
      near the Commission Nationale de l'Informatique et des Libertés (CNIL), whose compliance of the rules is part of our priorities.
      In accordance with the "loi informatique et liberté" of January 6th 1978, you have a right of access and correction of the personal data that concern you.
    • Your orders delivered in the best times.
      All our references in stock are available into 48 H in Metropolitan France with the Colissimo delivery. In the event of immediate availability of the articles, we are organized to treat your order the very same day and to convey it at once to the address you have indicated.
      All our references in stock are available into 48 H in Metropolitan France with the Colissimo delivery. In the event of immediate availability of the articles, we are organized to treat your order the very same day and to convey it at once to the address you indicated.
      Articles are mainly dispatched under 48 hours, or between 2 and 6 days for the articles we have to be delivered by our suppliers.
    • You are satisfied, exchanged or refunded.
      That is why we bring systematically for each customer and for each order the maximum of attention. However, it is possible for you to change your opinion, you estimate for a reason or for another that the product you ordered is not appropriate anymore. In this case, you can return your parcel in the 7 days which follow its reception, provided the article is returned in its origin packing, and ask an exchange or its refunding. You will never have to justify you and we will refund you within 15 maximum day. The new articles are obviously guaranteed against any defect.
    • Our customer service is at your disposal.
      You can contact us constantly by mail or mall. We will systematically make our best to give the most complete answers and that, as soon as possible. For following up your order, we invite you to privilege the follow-up on the site, which will give you all the answers to your questions.

  • Safety of payment
    The Judo-Store guarantees to you the greatest safety : all the datas you will fill in on line are immediately encrypted and will be recorded on our securised serveur, to be transmitted instantaneously to our services.
    These datas remain strictly confidential : no intermediary between you and us can access to it. For the on line payments, we use the standard SSL, the most widespread standard as regards protected electronic transactions.

  • Satisfied or refunded
    Our materials are guaranteed against manufacture vices. If it happened that an article is defective or not in
    conformity, we commit ourselves to exchange it or pay it back, provided that he is turned over to us in its origin packing and accompanied by the corresponding Judo-Store invoice (in the 15 days following the reception of the parcel), to :

    Judo-Store - Société NOBUCO
    Bâtiment C
    429 Bureaux de la Colline
    92213 SAINT CLOUD CEDEX

    The return costs will be then completely paid back to you and the exchange immediately implemented. In the event of refunding, this one will be carried out by cheque within a time lower or equal to 15 days, according to the date of reception of the turned over parcel.
    No guarantee could be called upon in the event of a degradation of the delivered products due to a use which was not intended to them.

  • Confidentiality Clause
    We ask you only for essential information for the treatment of your order. The files of the Judo-Store are recorded near the Commission Nationale de l'Informatique et des Libertés (CNIL), whose compliance of the rules is part of our priorities.
    In accordance with the "loi informatique et libertés" of January 6th 1978, you have a right of access and correction of the personal data that concern you.

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