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How long are the
delivery periods ?
Two situation are to be distinguished :
- All the ordered articles are available immediately : The total time
of delivery corresponds to the time of treatment of the order, to which
the average time of postal routing is added. An estimated delivery date
will be communicated to you on your order bill.
- The ordered articles are not all available immediately : The delivery
periods vary according to 2 criteria : - the average time of treatment
of the order which is from 2 to 7 days, according to the availability
of the products in our suppliers ; - and the time of routing (48 h).
An indication of the approximate time is provided to you by the Judo-Store
on the order bill. It is only an average time according to the destination,
to the mode of forwarding and the availability of the article. In the
event of a payment by cheque, the time is to be recomputed starting from
the date of reception of the payment.
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Can I know the availability of an
article ?
An article presented on our site is in theory available :
- Either it is already in stock in our reserve
- Or, we can obtain it from our suppliers.
However, we cannot indicate to you, in advance, the precise dates of
deliveries. In case of eventual or ponctual out-of-stock condition in
our suppliers, we inform you as soon as we obtain this
information from our suppliers. An article is declared inalienable, when
the supplier informs us that it is empty.
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Are the payments
protected ?
The Judo-Store guarantees to you the greatest safety : all the datas you
will fill in on line are immediately encrypted and will be recorded on our
securised serveur, to be transmitted instantaneously to our services.
These datas remain strictly confidential : no intermediary between you and
us can access to it. For the on line payments, we use the standard SSL,
the most widespread standard as regards protected electronic transactions.
The Judo-Store gives you the possibility to pay by bank card or by cheque.
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How to find an
article ?
- RODUCTS SELECTIONS : Hundreds of products, corresponding to tens of
headings, have been selected for you, by our team, and are accessible
starting from the mitres in top of each page, then menus on the left
of the screen. Beyond these selections, you can find there the innovations,
promotions, criticisms of the products and the champions advises for
each category of articles.
By sailing in the various pages of the Judo-Store site, you will have
access to the descriptive cards of each product available to sale.
- LAST RESEARCH : Located in the bottom of each page, on the left, the
fast research enables you to seek, in the whole of the product file
of the Judo-Store, the article you wish, starting from one or more key
word.
You can make a research relating to all the site or limited to a category
of articles (kimonos, track suits, belts,
children, adults, clubs section, judokas Asections...), by selecting
it in the drop-down menu.
The fast research relates to the majority of information characterizing
our articles (name, mark, colours). You can
use it to locate a precise article or to know the whole of the products
belonging to a given category.
Once entered your key words of research, you will have access to the
list of the most relevant products compared to your research.
- ADVANCED RESEARCH : the advanced research, also located in bottom
on the left of each page, enables you to fill a form for detailed research.
This one is accessible in the universe concerned, under the fast form
of
research (name of the model, marks, price range). Detailed research
increases your chances to find the article that you seek in the first
pages of results. According to the fields that you have filled, our
search engine will give you access to :
- the descriptive card of the product corresponding to your research.
- the list of relevant answers. It will then be enough for you to click
on the article which seems to you most suitable and you will reach thus
the descriptive card of the article.
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Is it possible
to turn back an article?
Our materials are guaranteed against manufacture vices. If it happened that
an article is defective or not in
conformity, we commit ourselves to exchange it or pay it back, provided
that he is turned over to us in its origin packing and accompanied by the
corresponding Judo-Store invoice (in the 15 days following the reception
of the parcel), to :
JudoStore - Société NOBUCO
Bâtiment C
429 Bureaux de la Colline
92213 SAINT CLOUD CEDEX
The return costs will be then completely paid back to you and the exchange
immediately implemented. In the event of refunding, this one will be carried
out by cheque within a time lower or equal to 15 days, according to the
date of reception of the turned over parcel.
No guarantee could be called upon in the event of a degradation of the
delivered products due to a use which was not intended to them.
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How to contact
us ?
You wish to contact the team of JudoStore ? Nothing is simpler ! It is enough
for you to click on the button "Contact Us", in the heading "Information".
Thus you can make us share your waitings and your wishes. It is the best
way for helping us to make the site more interesting, more complete, clearer...
ready to satisfy you ! |
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